COVID-19

Current State of Play = 16 March 2021

Clients and all attendees are now required to check in via the Check in CBR app on arrival for appointments, show the green tick to our reception staff who will then let your speech therapist know you have arrived. If you need to change your appointment to an online session or need to reschedule/cancel, just give our team a call. We will have a sign in sheet available if you’d prefer to use that. Pre-Appointment Questionnaire forms will no longer be required.

Current State of Play = Business as Usual 22 June 2020

From Monday 22nd June 2020 – we are returning to delivering low-risk therapy sessions in our clinic in conjunction with Telehealth. Unless advised by your therapist, we are not delivering services at homes or at schools . Its business as usual with a few additional safety measures in place.

We take our workplace, team and families safety seriously! We are continuing to proactively manage the health alerts associated with COVID-19 (Coronavirus) to maintain a safe environment for our team and families.  We are taking advice and making decisions based on updates from the following sources:

  Frequently Asked Questions

Have you moved? Yes we have!  We’re located one the floor above our old clinic.  Access is via the lifts. Just head down the corridor and you’ll find us.

What do I do if I’m not feeling well and I have a face to face appointment?  Cancel your appointment as you normally would or request the session to be delivered by Telehealth. If you or a family member present to a consultation and are visibly unwell or demonstrating any cold or flu symptom we will end the session and ask you to leave. This is to ensure the safety of our team and our community. Please remember that many of our clients have immune systems that struggle at the best of times.

I don’t want to come into the clinic for services. Can we do an on-line consult? Absolutely! The platform is an interactive secure service designed for telehealth. This service is covered by the NDIS and is eligible for rebates from Medicare and some Private Health Insurers . This will be the best screen time your child ever has! Please note that on-line consultations will not be suitable for every child and there are some services that cannot be delivered remotely.

What do I need for an on-line consultation? A computer/tablet/phone with a camera and sound. Ideally a computer with a trackpad or mouse. Think about an appropriate location – what is the light like? is it a quiet space? We’ll send you further details.